XBOX 360 Warranty?

[Kenster102.5]

My XBOX 360 Elite just arrived yesterday from Best Buy and it worked fine until I had to repeatedly restart the system because a brand new game of mine was scratched. So this morning I went to play with it and it kept on stalling until it gave me the RED RING OF DEATH. So I called Microsoft and registered it for a free repair(Free Delivery, and a brand new console). So when I told my mom this she said send to Best Buy instead of Microsoft since it was ordered from Best Buy and was given a 3 yr warranty because of it. So should I use Best Buy or MS.

When I phone the Xbox support it told me to remove the HDD from the XBOX 360 Elite, would this void my warranty since they told me to do it.
I mean would it void my warranty where ever I send it?

[davidt]

ok I have 3 times the same problem and every time I call microsoft I send my xbox 360 in to microsolft and not the place that I buy,wait 3 or 4 week.After,he give me a new xbox 360,he give also a free 1 month xbox live gold and he is a new 3 years warranty .I don't think so that the game is reimbursement and don't turn to horizontal to vertical or the oposite when you play the game because the console can scratched the disc game.